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phantom_bora

Players keep getting kicked - No reason given

Question

Posted (edited)

Hey I have a weird problem going on with our server. Clients are able to join just fine but keep getting kicked. Sometimes it takes a few seconds but often times it's immediately after spawning into the server. The RPT file doesn't seem to give any sort of reason for the kick and there is nothing in InfiSTAR logs either. Just curious if anyone has had this type of behavior before. Only thing we can see is this "Client: Remote Object x:x not found." Not sure if that means anything.

 

Any help would be greatly appreciated!

 

 

16:20:40 "<infiSTAR.de>CONNECTLOG| #2 Disconnected: devilFaust(--) ID: 6 SteamName: devilFaust [08-Jul-2016 00-19-38 - v0054]"

16:20:40 Client: Remote object 6:0 not found

16:16:22 "<infiSTAR.de>CONNECTLOG| #1 Connected: phantom_bora(--) ID: 4 SteamName: T-DOG   [UpTime: 0h 13min 32s |  - ServerFPS: 37.5587]   [08-Jul-2016 00-19-38 - v0054]"
16:16:23 "<infiSTAR.de>ADMINLOG| phantom_bora(--) | MapIcons - ON   [08-Jul-2016 00-19-38 - v0054]"
16:16:23 "<infiSTAR.de>ADMINLOG| phantom_bora(--) | Teleport In Facing Direction (10m steps) - ON   [08-Jul-2016 00-19-38 - v0054]"
16:16:44 "<infiSTAR.de>CONNECTLOG| #2 Disconnected: phantom_bora(--) ID: 4 SteamName: T-DOG   [08-Jul-2016 00-19-38 - v0054]"
16:16:44 No player found for channel 1638637888 - message ignored
16:16:44 Client: Remote object 4:0 not found

 

 

EDIT:

Comparing the RPT files to one where the server was working. Seeing this pop up after players connect sometimes. Does not appear in a working RPT file. 

16:43:38 No player found for channel 1670512832 - message ignored

Sometimes it's repeated several times. Through some searching, it appears this may be a lag/desync with the server host (Host Havoc) and the database (also Host Havoc). Thoughts?

 

Edited by phantom_bora

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5 answers to this question

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Turn off the kick for onhackeddata in the server.cfg. I bet that fixes it.

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27 minutes ago, Kobayashi said:

Turn off the kick for onhackeddata in the server.cfg. I bet that fixes it.

17:08:36 "<infiSTAR.de>CONNECTLOG| #1 Connected: phantom_bora(--) ID: 4 SteamName: T-DOG   [UpTime: 0h 4min 9s |  - ServerFPS: 46.6472]   [08-Jul-2016 00-19-38 - v0054]"
17:08:37 "<infiSTAR.de>ADMINLOG| phantom_bora(--) | MapIcons - ON   [08-Jul-2016 00-19-38 - v0054]"
17:08:37 "<infiSTAR.de>ADMINLOG| phantom_bora(--) | Teleport In Facing Direction (10m steps) - ON   [08-Jul-2016 00-19-38 - v0054]"
17:08:50 "<infiSTAR.de>CONNECTLOG| #2 Disconnected: phantom_bora(--) ID: 4 SteamName: T-DOG   [08-Jul-2016 00-19-38 - v0054]"
17:08:50 Client: Remote object 4:0 not found

 

Now players aren't getting kicked, instead it just says "Session Lost". This all new, never seen this type of behavior happen before. Starting to have some suspicion that this is Host Havoc screwing us over. One thing that's different with the change you suggested is we no longer see " No player found for channel 1670512832 - message ignored " displaying in the RPT file. 

Thoughts?

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1 hour ago, phantom_bora said:

17:08:36 "<infiSTAR.de>CONNECTLOG| #1 Connected: phantom_bora(--) ID: 4 SteamName: T-DOG   [UpTime: 0h 4min 9s |  - ServerFPS: 46.6472]   [08-Jul-2016 00-19-38 - v0054]"
17:08:37 "<infiSTAR.de>ADMINLOG| phantom_bora(--) | MapIcons - ON   [08-Jul-2016 00-19-38 - v0054]"
17:08:37 "<infiSTAR.de>ADMINLOG| phantom_bora(--) | Teleport In Facing Direction (10m steps) - ON   [08-Jul-2016 00-19-38 - v0054]"
17:08:50 "<infiSTAR.de>CONNECTLOG| #2 Disconnected: phantom_bora(--) ID: 4 SteamName: T-DOG   [08-Jul-2016 00-19-38 - v0054]"
17:08:50 Client: Remote object 4:0 not found

 

Now players aren't getting kicked, instead it just says "Session Lost". This all new, never seen this type of behavior happen before. Starting to have some suspicion that this is Host Havoc screwing us over. One thing that's different with the change you suggested is we no longer see " No player found for channel 1670512832 - message ignored " displaying in the RPT file. 

Thoughts?

Found out the issue. 3Den.pbo was throwing a wrong signature kick and kicking clients. Deleted it from clientside and reloaded addons and was able to connect to server fine. 

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3 hours ago, Kobayashi said:

Turn off the kick for onhackeddata in the server.cfg. I bet that fixes it.

One of our admins was getting banned everytime he'd enter the server. I turned this off. No issues since.

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9 hours ago, DominoDown said:

One of our admins was getting banned everytime he'd enter the server. I turned this off. No issues since.

Yeah I had seen a few people mention that and figured turning that off would fix it. Interesting though, basically something is wrong with battleye, or a mod maybe corrupt like phantom_bora mentioned.

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