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Frozen at connecting


We finally got our server to a state where its enjoyable and opened to the public,  However we are now having an issue people joining with out the mods and getting kicked, thats understandable but every few hours now, someone tries to join gets kicked but the server is still registering that they are connected or still trying to connect and it wont allow anyone else to connect, they get stuck at the connecting screen.  Ive been in the server when this happens and they arnt even showing as being on the server.. iver had everyone disconnect and it still shows that 1 person is online... 

Anyone else have this problem or know a solution?  Only thing we can do to fix it is restart the server.

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