• 0
TroyT

QGS Server Down due to Database Error?

Question

I have 2 Exile servers hosted with QGS.  34 hours ago one of them went down. Before updating our main server (crashed) with x64 I had updated the development server (fine) and run it for a couple of days.

In my RTP I get this:

Spoiler

 6:52:52 "ExileServer - Installed extDB2 version: 70"

 6:52:52 "ExileServer - MySQL connection error!"

 6:52:52 "ExileServer - Please have a look at @ExileServer/extDB/logs/ to find out what went wrong."

 6:52:52 "ExileServer - MySQL Error: Could not add database: [0,""Database Exception Error""]"

 6:52:52 "ExileServer - Server will shutdown now :("
 

The extDB logs show this:

Spoiler

extDB2: Version: 70
extDB2: https://github.com/Torndeco/extDB2
extDB2: Windows Version
Message: All development for extDB2 is done on a Linux Dedicated Server
Message: If you would like to Donate to extDB2 Development
Message: https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=2SUEFTGABTAM2
Message: Also leave a message if there is any particular feature you would like to see added.
Message: Thanks for all the people that have donated.
Message: Torndeco: 20/02/15


extDB2: Found extdb-conf.ini
extDB2: Detected 8 Cores, Setting up 6 Worker Threads


[00:01:08:009894 --7:00] [Thread 4284] extDB2: Database Type: MySQL
[00:01:08:021662 --7:00] [Thread 4284] extDB2: Database Session Pool Started
[00:01:08:023588 --7:00] [Thread 4284] extDB2: SQL_CUSTOM_V2: Loading Template Filename: C:\TCAFiles\Users\TroyT\1550\@ExileServer\extDB\sql_custom_v2\exile.ini
[00:01:08:023772 --7:00] [Thread 4284] extDB2: SQL_CUSTOM_V2: Version 12 Detected, Latest Version 12 Available
[00:01:08:026819 --7:00] [Thread 4284] extDB2: SQL_CUSTOM_V2: Loading Template Filename: C:\TCAFiles\Users\TroyT\1550\@ExileServer\extDB\sql_custom_v2\avs.ini
[00:01:08:026853 --7:00] [Thread 4284] extDB2: SQL_CUSTOM_V2: Version 8 Detected, Latest Version 12 Available
[00:01:08:824029 --7:00] [Thread 7516] extDB2: SQL_CUSTOM_V2: Error No Custom Call Not Found: Input String insert_infiSTARLog:CONNECTLOG:#0 Connected  __SERVER__( - 2)
[00:01:08:824050 --7:00] [Thread 7516] extDB2: SQL_CUSTOM_V2: Error No Custom Call Not Found: Callname insert_infiSTARLog
[00:01:37:723122 --7:00] [Thread 3844] extDB2: SQL_CUSTOM_V2: Error No Custom Call Not Found: Input String insert_infiSTARLog:CONNECTLOG:#0 Connected  [Dragon Group]Mr.Lin(76561198132752088 - 4)
[00:01:37:723152 --7:00] [Thread 3844] extDB2: SQL_CUSTOM_V2: Error No Custom Call Not Found: Callname insert_infiSTARLog
[00:01:37:723758 --7:00] [Thread 3844] extDB2: SQL_CUSTOM_V2: Error No Custom Call Not Found: Input String insert_infiSTARLog:TOKENLOG:TOKEN [d86s58hfwdo58dpj7] FOR [Dragon Group]Mr.Lin(76561198132752088) OWNER ID  4
[00:01:37:723772 --7:00] [Thread 3844] extDB2: SQL_CUSTOM_V2: Error No Custom Call Not Found: Callname insert_infiSTARLog
[00:01:45:437158 --7:00] [Thread 3844] extDB2: SQL_CUSTOM_V2: Error No Custom Call Not Found: Input String insert_infiSTARLog:CONNECTLOG:#0 Connected  VIP3R(76561198031851752 - 5)
[00:01:45:437193 --7:00] [Thread 3844] extDB2: SQL_CUSTOM_V2: Error No Custom Call Not Found: Callname insert_infiSTARLog
[00:01:45:437219 --7:00] [Thread 7516] extDB2: SQL_CUSTOM_V2: Error No Custom Call Not Found: Input String insert_infiSTARLog:TOKENLOG:TOKEN [qyc7bt3rcwzkuli8vb] FOR VIP3R(76561198031851752) OWNER ID  5
[00:01:45:437234 --7:00] [Thread 7516] extDB2: SQL_CUSTOM_V2: Error No Custom Call Not Found: Callname insert_infiSTARLog
[00:01:48:984027 --7:00] [Thread 2316] extDB2: SQL_CUSTOM_V2: Error No Custom Call Not Found: Input String insert_infiSTARLog:CONNECTLOG:#1 Connected  VIP3R(76561198031851752 - 5) SteamName  VIP3R   [UpTime  0h 0min 31s - ServerFPS  21.5343]
[00:01:48:984049 --7:00] [Thread 2316] extDB2: SQL_CUSTOM_V2: Error No Custom Call Not Found: Callname insert_infiSTARLog
[00:01:52:584699 --7:00] [Thread 2316] extDB2: SQL_CUSTOM_V2: Error No Custom Call Not Found: Input String insert_infiSTARLog:CONNECTLOG:#1 Connected  [Dragon Group]Mr.Lin(76561198132752088 - 4) SteamName  Mr.Lin   [UpTime  0h 0min 35s - ServerFPS  47.4777]
[00:01:52:584738 --7:00] [Thread 2316] extDB2: SQL_CUSTOM_V2: Error No Custom Call Not Found: Callname insert_infiSTARLog
[00:02:04:198315 --7:00] [Thread 2316] extDB2: SQL_CUSTOM_V2: Error No Custom Call Not Found: Input String insert_infiSTARLog:netids:[Dragon Group]Mr.Lin(76561198132752088) - R Alpha 1-3 1 ([Dragon Group]Mr.Lin) REMOTE, Exile_Unit_Player - 2 3013 - 4
[00:02:04:198354 --7:00] [Thread 2316] extDB2: SQL_CUSTOM_V2: Error No Custom Call Not Found: Callname insert_infiSTARLog
[00:02:04:198656 --7:00] [Thread 2316] extDB2: SQL_CUSTOM_V2: Error No Custom Call Not Found: Input String insert_infiSTARLog:netids:VIP3R(76561198031851752) - R Alpha 1-2 1 (VIP3R) REMOTE, Exile_Unit_Player - 2 2960 - 5
[00:02:04:198722 --7:00] [Thread 2316] extDB2: SQL_CUSTOM_V2: Error No Custom Call Not Found: Callname insert_infiSTARLog
[00:02:43:311957 --7:00] [Thread 7516] extDB2: SQL_CUSTOM_V2: Error No Custom Call Not Found: Input String insert_infiSTARLog:CONNECTLOG:#0 Connected  Murle Dixon(76561198256683763 - 6)
[00:02:43:311994 --7:00] [Thread 7516] extDB2: SQL_CUSTOM_V2: Error No Custom Call Not Found: Callname insert_infiSTARLog
[00:02:43:314004 --7:00] [Thread 7516] extDB2: SQL_CUSTOM_V2: Error No Custom Call Not Found: Input String insert_infiSTARLog:TOKENLOG:TOKEN [w37ceny9gkpgusxnvh] FOR Murle Dixon(76561198256683763) OWNER ID  6
[00:02:43:314037 --7:00] [Thread 7516] extDB2: SQL_CUSTOM_V2: Error No Custom Call Not Found: Callname insert_infiSTARLog
[00:02:50:197781 --7:00] [Thread 7516] extDB2: SQL_CUSTOM_V2: Error No Custom Call Not Found: Input String insert_infiSTARLog:SURVEILLANCELOG:Murle Dixon(76561198256683763) | Bad Class found in CfgPatches >> A3_Map_Data_Exp (PBO-Injector)  ["Arma 3 Apex - Shared Map Definitions","http //www.arma3.com","",0] != ["Arma 3 Apex - Shared Map Definitions","https //www.arma3.com","",0] | 0h 1min 30s
[00:02:50:197819 --7:00] [Thread 7516] extDB2: SQL_CUSTOM_V2: Error No Custom Call Not Found: Callname insert_infiSTARLog
[00:02:52:398302 --7:00] [Thread 7516] extDB2: SQL_CUSTOM_V2: Error No Custom Call Not Found: Input String insert_infiSTARLog:SURVEILLANCELOG:Murle Dixon(76561198256683763) | Bad Class found in CfgPatches >> A3_Rocks_F_Exp (PBO-Injector)  ["Arma 3 Apex - Rocks and Stones","http //www.arma3.com","",0] != ["Arma 3 Apex - Rocks and Stones","https //www.arma3.com","",0] | 0h 1min 33s
[00:02:52:398331 --7:00] [Thread 7516] extDB2: SQL_CUSTOM_V2: Error No Custom Call Not Found: Callname insert_infiSTARLog
[00:02:52:399596 --7:00] [Thread 7516] extDB2: SQL_CUSTOM_V2: Error No Custom Call Not Found: Input String insert_infiSTARLog:SURVEILLANCELOG:Murle Dixon(76561198256683763) | Bad Class found in CfgPatches >> A3_Structures_F_Exp (PBO-Injector)  ["Arma 3 Apex - Buildings and Structures","http //www.arma3.com","",0] != ["Arma 3 Apex - Buildings and Structures","https //www.arma3.com","",0] | 0h 1min 33s
[00:02:52:399618 --7:00] [Thread 7516] extDB2: SQL_CUSTOM_V2: Error No Custom Call Not Found: Callname insert_infiSTARLog
[00:02:52:403030 --7:00] [Thread 7516] extDB2: SQL_CUSTOM_V2: Error No Custom Call Not Found: Input String insert_infiSTARLog:SURVEILLANCELOG:Murle Dixon(76561198256683763) | Bad Class found in CfgPatches >> A3_Structures_F_Exp_Civilian (PBO-Injector)  ["Arma 3 Apex - Civilian Buildings","http //www.arma3.com","",0] != ["Arma 3 Apex - Civilian Buildings","https //www.arma3.com","",0] | 0h 1min 33s
[00:02:52:403058 --7:00] [Thread 7516] extDB2: SQL_CUSTOM_V2: Error No Custom Call Not Found: Callname insert_infiSTARLog

 

This log activity continues for the whole 4 hour server cycle before starting all over again.

I've contacted QGS about this and this is the response:

Spoiler

Hi Troy,

The issue here is the latest ARMA update. Got two sets of problems, where the fix for one, causes the second problem. First problem is the latest ARMA update causes crashes on 32bit with certain server setups, the solution is to switch to 64bit. The problem with 64 bit we have just found out is extdb (What controls the database on Exile) won't work. You need extdb3 which isn't compatible with Exile yet. So we are still working out the best way to tackle this. As one solution means the server just crashes at boot with no obvious cause, and the second solution means the server boots but with no database.

We are still working on a way to solve this. .

================
Craig

2

Does this sound accurate? Again, this is just one of my servers, the other is fine.  I sent another request for an update 12 hours ago and haven't heard back.  They have, to this point, always been responsive.  

Share this post


Link to post
Share on other sites

1 answer to this question

Advertisement

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Recently Browsing   0 members

    No registered users viewing this page.